# Making payments auto-post to Wayne Reaves

How to program your Wayne Reaves so that payments made on Carpay automatically reconcile into the Wayne Reaves DMS.

February 4, 2026

## Table of contents

- [Setting your timezone in Wayne Reaves](https://support.carpay.com/en/articles/13621198-making-payments-auto-post-to-wayne-reaves#h_d4b0e1fc5f)
- [Troubleshooting](https://support.carpay.com/en/articles/13621198-making-payments-auto-post-to-wayne-reaves#h_e6ca0f7dea)

If a payment comes through one of your Carpay channels, and that payment doesn’t have any **irregularities**, the payment should automatically post to the customer’s account in your DMS, without needing your approval.

The **irregularities** that stop autopost and require your review are:

- Side note balances
- Late fee balances
- Pickup payment balances
- Partial payments

If **ALL** Carpay payments are posting to your Batch Payments screen for review (including those with **no irregularities**), it could be because your **time zone** isn’t set in Wayne Reaves.

Below, we will walk you through **how to set the time zone** within Wayne Reaves. Once your timezone is set, **payments should auto-post going forward**.

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## Setting your timezone in Wayne Reaves

First, click on **Utilities** within Wayne Reaves.

In the drop-down menu, select **Setup Company** and then **Car Company Setup**.

Finally, towards the bottom of the pop-up, you will want to set your **timezone**. If there is already a timezone set, ensure that it is accurate.

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## Troubleshooting

**Payments are still getting stuck in batch payments**

- Ensure you saved the timezone from the previous steps.
- Ensure the payments you see do not have any **irregularities** — referenced above.

If issues persist, contact **Carpay Support** or your Wayne Reaves administrator for assistance.