# What are all the methods to make a payment

All the ways you can make a payment with Carpay — online portal, mobile app, phone IVR, dealership in-person, and autopay.

February 4, 2026

## 1. Pay through the Carpay web portal

You can make a one-time payment or manage your autopay settings using any web browser:

1. Visit the **[Carpay customer portal](https://pay.carpay.com/)**.
2. Log in with your credentials (email/phone number and password).
3. Select **Make a Payment**, choose the amount and payment method, and complete your payment.

You can use this method on a computer, tablet, or phone.

## 2. Pay using the Carpay mobile app

The Carpay mobile app is available for both iPhone and Android:

- Download from the **App Store** (iOS) or **Google Play Store** (Android)

- _See --> [downloading the Carpay mobile app](https://intercom.help/carpayinc/en/articles/13622044-downloading-the-carpay-mobile-app)_

- Log in and select **Make a Payment**
- Enter your payment information and submit

The app lets you view your balance, payment history, and payment schedule on the go.

## 3. Pay over the phone (IVR)

You can make a payment using the Carpay automated phone system:

📞 **1-877-9-CARPAY** (1-877-922-7729)

Follow the prompts to enter your account and payment information. This is a good option if you don’t want to use the app or web portal.

## 4. Pay in person at your dealership or lender

If your dealership accepts payments using Carpay in person, you can:

- Pay at the dealership office

Ask your dealership for details if you’re planning to pay in person.

## 5. Autopay (recurring payments)

Autopay lets you schedule automatic recurring payments from your chosen payment method.

How it works:

- You set up autopay in the app or portal
- Payments are drafted automatically on your scheduled due date
- You don’t have to manually make a payment each month

Autopay is a convenient way to ensure you never miss a payment.

## Tips for paying

- Confirm the **amount** before you submit a payment.
- Make sure your **payment method** is up to date.
- If you’re using the web portal or app for the first time, you may need a **registration code** from your dealership.
- For recurring payments, set up **autopay** once and let it handle future drafts.