# Add or remove saved payment methods

How dealers can add, edit, or remove saved payment methods in Carpay, including managing Autopay settings for customer accounts.

April 30, 2026

## Table of contents
- [Adding a new saved payment method](https://support.carpay.com/en/articles/13638921-add-or-remove-saved-payment-methods#h_b09a767e75)
- [Removing a saved payment method](https://support.carpay.com/en/articles/13638921-add-or-remove-saved-payment-methods#h_453f0a88cf)
- [Additional options](https://support.carpay.com/en/articles/13638921-add-or-remove-saved-payment-methods#h_0622e31568)
- [Best practices](https://support.carpay.com/en/articles/13638921-add-or-remove-saved-payment-methods#h_45305cc378)

This article explains how dealers can **add, edit, or remove saved payment methods** on a customer’s account in Carpay.

Saved payment methods allow you to quickly process payments and manage Autopay without re-entering card details each time.

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## Adding a new saved payment method

### Step 1: Open the customer’s profile

1. Log in to **Carpay**.
2. Go to the **Customers** tab.
3. Search for and select the customer’s account.
4. In the left-hand menu, click **Saved Payment Methods**.

### Step 2: Enter payment details

In the **Add Payment Method** section on the right side of the screen, enter the following:

- Name on card
- Credit card number
- Card expiration date
- CVV2 code
- 5-digit ZIP code
- Card name in system (optional internal label/nickname for the card, such as “BofA Debit” or “Business Card”)

### Step 3: Save the payment method

Click **Save Payment Method**. Once saved, the card will appear in the list of saved payment methods for that customer.

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## Removing a saved payment method

### Step 1: Locate the payment method

At the top of the **Saved Payment Methods** page, you’ll see all payment methods currently linked to the customer’s account.

### Step 2: Delete the payment method

Click the red **Delete** button next to the payment method you want to remove.

The payment method will be removed immediately from the customer’s account.

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## Additional options

Dealers can also manage saved payment methods using these tools:

### Edit card name

- Click **Edit Card Name** next to a saved card
- Update how the card is labeled internally for easier identification

### Manage Autopay (DMS Specific- Wayne Reaves, AutoManager and DMO Only)

- Use the toggle in the **Autopay** column to enable or disable recurring payments for a specific card
- Only one payment method should be active for Autopay at a time (per dealership best practice)

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## Best practices

- Always confirm card details with the customer before saving
- Use clear internal card names to avoid confusion
- Remove outdated or expired cards promptly
- Review Autopay settings when updating payment methods

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