Feature Specific Help

Tutorials and guides on how to use specific Carpay features.

17 articles

• Add or remove saved payment methods
• Add notes and notices to customer accounts
• Approved Payer Names
• Communications portal
• Enrolling customers in autopay
• Payment Requests
• Recent Payments report
• Sending registration codes to customers
• Taking payments (over the phone and in-store)
• Use Direct Messages to communicate with customers
• Work Late Accounts
• Voiding / Refunding payments
• Understanding the Carpay Dashboard
• Carpay Announcements
• Carpay Reports
• Customer Contact Info Page
• Handling Chargebacks