Payer Support

Carpay support articles aimed for payers, or BHPH customers.

10 articles

• Adding an additional loan to your Carpay account
• Downloading the Carpay mobile app
• Car loan questions & requests
• Getting access to your Carpay account
• Managing autopay
• Resetting your password
• Setting text & email reminder preferences
• What are all the methods to make a payment
• When your payment will post
• Making cash payments using Carpay