support/
61 pages · Updated July 18, 2026
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- Manage Fees (CPI) | Carpay Help Center
- Voiding / Refunding payments in Wayne Reaves | Carpay Help Center
- Reinstating and unblocking a customer after repossession | Carpay Help Center
- Accepting Carpay payments in Wayne Reaves | Carpay Help Center
- Managing extra fees in AutoManager | Carpay Help Center
- Syncing data between AutoManager and Carpay | Carpay Help Center
- Making payments auto-post to Wayne Reaves | Carpay Help Center
- Adding a Carpay button to Wayne Reaves | Carpay Help Center
- Managing paid-off, repossessed, and trade-in accounts | Carpay Help Center
- Finding your DMS ID # in Frazer | Carpay Help Center
- Finding your DMS ID # in iDMS | Carpay Help Center
- Understanding the Carpay Dashboard | Carpay Help Center
- Carpay Reports | Carpay Help Center
- Carpay Announcements | Carpay Help Center
- Handling Chargebacks | Carpay Help Center
- Customer Contact Info Page | Carpay Help Center
- Missing Payments in Carpay | Carpay Help Center
- Finding your DMS ID # in DealerCenter | Carpay Help Center
- Enrolling customers in autopay | Carpay Help Center
- DMS Specific Support | Carpay Help Center
- Add or remove saved payment methods | Carpay Help Center
- Taking payments (over the phone and in-store) | Carpay Help Center
- Work Late Accounts | Carpay Help Center
- Managing users in Carpay | Carpay Help Center
- Recent Payments report | Carpay Help Center
- Recent Payments: Payments Posting to DMS (DMS specific) | Carpay Help Center
- index.html
- Activating a Carpay account for your dealership | Carpay Help Center
- Voiding / Refunding payments | Carpay Help Center
- Sending registration codes to customers | Carpay Help Center
- Add notes and notices to customer accounts | Carpay Help Center
- Wayne Reaves | Carpay Help Center
- AutoManager | Carpay Help Center
- iDMS / DealerSocket | Carpay Help Center
- Making cash payments using Carpay | Carpay Help Center
- DealerCenter | Carpay Help Center
- Frazer | Carpay Help Center
- Use Direct Messages to communicate with customers | Carpay Help Center
- Payment Requests | Carpay Help Center
- Approved Payer Names | Carpay Help Center
- PCI Compliance | Carpay Help Center
- What is included with Carpay | Carpay Help Center
- Communications portal | Carpay Help Center
- Setting text & email reminder preferences | Carpay Help Center
- What are all the methods to make a payment | Carpay Help Center
- Getting access to your Carpay account | Carpay Help Center
- Downloading the Carpay mobile app | Carpay Help Center
- Adding an additional loan to your Carpay account | Carpay Help Center
- Logging in to Carpay | Carpay Help Center
- Managing autopay | Carpay Help Center
- How Carpay works for your customer | Carpay Help Center
- General Questions | Carpay Help Center
- Car loan questions & requests | Carpay Help Center
- Resetting your password | Carpay Help Center
- General Questions | Carpay Help Center
- When your payment will post | Carpay Help Center
- Cash Payments (Paysafe) | Carpay Help Center
- Feature Specific Help | Carpay Help Center
- Dealer Support | Carpay Help Center
- Payer Support | Carpay Help Center
- Home | Carpay Help Center